Support 24/7

How can we help?

Order Status

Track your elite gear, modify orders, or view history.

Returns & Refunds

Start a return, print labels, or check refund status.

Payment Issues

Manage payment methods, invoices, and promo codes.

Account & Security

Reset passwords, update email, and manage security.

Frequently Asked Questions

Standard shipping takes 3-5 business days within the US. Expedited shipping is available at checkout for 1-2 day delivery. International shipping usually takes 7-14 business days depending on the destination.

We accept returns within 30 days of delivery. Items must be in their original condition and packaging. To initiate a return, navigate to your Orders page and select "Return Item".

Yes, all Core Store products come with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranties can be purchased during checkout.

Orders can be modified or cancelled within 1 hour of placement. After that, the order is sent to our warehouse for fulfillment and cannot be changed. You can return the item once it arrives.

Still need help?

Our elite support team is available 24/7 to assist you with any questions or issues regarding your gear.